We place great importance on protecting intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. Our company is committed to respecting these rights and ensuring that all products, images, and materials displayed on our website are used lawfully. However, due to the wide variety of items available on our platform, unintentional errors may occasionally occur.
If you are the owner of any intellectual property or an authorized representative and believe that any product or content on our website infringes upon your rights, please contact us immediately. Once we receive a valid notice, we will promptly investigate the matter and take appropriate action to protect legitimate rights.
To submit a copyright or trademark infringement claim, please send the following information to [email protected]:
1. Proof of your identity confirming that you are the intellectual property owner or an authorized representative acting on behalf of the owner.
2. A clear description of the copyrighted or trademarked material, along with the specific location of the allegedly infringing content on our website (including the product URL).
3. Your contact details, such as mailing address, phone number, and email address, so that we can communicate with you regarding the claim.
4. A statement confirming that you have a good faith belief that the disputed use of the material is not authorized by the intellectual property owner, its agent, or applicable law.
5. Identification of the intellectual property you believe has been infringed, such as “XYZ Copyright” or “ABC Trademark, Registration No. 123456, registered on January 1, 2004.”
6. For trademark complaints, please also provide the trademark registration number or a link to the original publication, the URL of the infringing product or image, and any additional documentation supporting your ownership or authorization to use the trademark.
Please note that [email protected] is intended exclusively for intellectual property infringement reports. For other inquiries, please contact our customer service team.
We are committed to reviewing all infringement notices promptly and addressing any legitimate concerns in a timely manner to protect the rights of intellectual property owners.
We sincerely appreciate fair and honest reports. Please be aware that submitting false or misleading infringement claims may result in legal liability, including potential damages and legal fees. If you are uncertain whether the material in question infringes your rights, we recommend consulting a qualified legal professional before submitting a complaint.